Escalation Matrix
Contact details and working hours for raising a concern or escalating a complaint to AMC Financial Services.
| Designation | Name of the Contact Person | Address | Contact No. | Email ID | Working Hours |
|---|---|---|---|---|---|
| Customer Care | Amit Chatterjee | 246 DH Road, White House, 3rd Floor, Thakurpukur, Kolkata–700063 | 9051973177 | amcfinancial500@gmail.com | Monday to Saturday 9 AM to 8 PM |
| Head of Customer Care | Amit Chatterjee | 246 DH Road, White House, 3rd Floor, Thakurpukur, Kolkata–700063 | 9051973177 | amcfinancial500@gmail.com | Monday to Saturday 9 AM to 8 PM |
| Compliance Officer | Amit Chatterjee | 246 DH Road, White House, 3rd Floor, Thakurpukur, Kolkata–700063 | 9051973177 | amcfinancial500@gmail.com | Monday to Saturday 9 AM to 8 PM |
| CEO | Amit Chatterjee | 246 DH Road, White House, 3rd Floor, Thakurpukur, Kolkata–700063 | 9051973177 | amcfinancial500@gmail.com | Monday to Saturday 9 AM to 8 PM |
| Principal Officer | Amit Chatterjee | 246 DH Road, White House, 3rd Floor, Thakurpukur, Kolkata–700063 | 9051973177 | amcfinancial500@gmail.com | Monday to Saturday 9 AM to 8 PM |
Complaint Escalation & Redressal
In absence of a response, or if your complaint has not been addressed to your satisfaction, you may lodge a complaint with:
- SMART ODR: https://smartodr.in/login
- SEBI: https://scores.sebi.gov.in/scores-home/
Please quote your Service Ticket / Complaint Ref No. while raising your complaint at the SEBI Scores Portal.